FAQ: Shipping

When will my order ship?
We pride ourselves on shipping orders as quickly as possible, but please allow for 2 business days from the time of purchase to ship your order. Peak shipping times such as promotional events, holidays, and inclement weather may delay shipping, but we will directly connect with you should any extenuating circumstances arise.

Where does my order ship from?
All orders are hand packed, inspected, and shipped from our fulfillment center in Calgary, Alberta, Canada.

How much does shipping cost?
We provide free shipping on all orders over $100, anywhere in Canada and the continental US. Flat rate shipping is available for orders under $100. Express shipping is also available with variable pricing based on location.

We also offer a low-cost, no rush shipping method on some of our lighter weight products. This price is calculated on total weight and based on location. All available shipping methods are automatically offered during checkout.

How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. Please allow 24 hours for the tracking information to update accordingly.

Please Note: Shipments ordered using "Standard Mail" do not include a tracking number, and because of this, it is extremely important that you enter the correct mailing address. Devon + Lang is not responsible for any lost packages due to any data entry issues.

Do you ship internationally?
Yes! You can order from us and shipping options for your country will be available at checkout. We do our best to take care of all available options to reduce the cost of international shipping, but please be aware of potential duty fees or other costs for importing products into your country.

Please note: Currently, we are unable to ship our men's Boxer Briefs to the US. This only applies to our men's Boxer Briefs, and all other products will be able to be shipped to the US without issue. To be the first to know when our Boxer Briefs are available in the US, please complete the form below: