We're Committed To Your Perfect Fit
We understand that online shopping comes with some uncertainty. We want you to be completely satisfied with your purchase ā that's why we offer a 30-Day Try-On Guarantee for our Underwear. Place your first underwear order stress-free and ensure the perfect fit. Please see our return and exchange policy for all other products here.Ā
Ā Our Try-On Guarantee program allows you to purchase your first underwear order with no worries. Here's how our 30-Day Try-On Guarantee works:
1. Review Our Size Chart and Place Your OrderBefore placing your order, be sure to consult our size charts to select the right size. We want to ensure you get the perfect fit from the start.
2. Try on ONE Pair
Once your order arrives, try on ONE pair of underwear to see if it's a perfect fit. This will help you decide if you need to size up or size down.
3. Not the right fit? No worries!
If you find that the pair of underwear you've tried on doesn't fit as expected, don't worry! Contact our team within 30 days from the day you receive your package and we will send you ONE replacement pair in your correct size. (You can keep the pair you've tried on; we don't want it back)
4. Ordered More Than One Pair?
Exchange your unopened pairs for the right size. If you ordered multiple pairs and they are unopened, we are happy to exchange them for the right size. Please get in touch with us to arrange the exchange.
Important Notes:
*Our 30-Day Try-On Guarantee starts from the day you receive your package.
* ļ»æļ»æWe will replace ONE pair of opened underwear per order only.
*We cannot accept the return or exchange of worn underwear for hygiene and health reasons.
*ļ»æļ»æWhen contacting us, please have your order number ready for a smooth and efficient process.
*We reserve the right to refuse any returns or exchanges that show signs of wear or don't meet above requirements.
If you have any questions or need assistance, feel free to reach out to our friendly team here.
CHAT WITH USWe will be happy to support you in making sure that you get the perfect fit.Contact Us |